Privacy Policy

Last updated: January 1, 2025

SEOWiser ("we," "us," or "our") operates the website at seowiser.net (the "Site"). This Privacy Policy explains what information we collect, why we collect it, and how we handle it. We've tried to write it in plain language rather than legalese — if something is unclear, please contact us.

1. Information We Collect

Information you provide directly

When you fill out our contact or audit request form, we collect:

• Name and email address
• Website URL you provide for audit purposes
• Any information you include in your message
• Service area you're interested in

Information collected automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (how you found us)
• Device type (desktop, mobile, tablet)

Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics uses cookies to collect anonymised usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide the free SEO audit you requested
• To respond to your enquiries and follow up on service discussions
• To improve our website and services based on usage patterns
• To send you updates about our services, if you have opted in to receive them
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Legitimate interests: Processing information needed to respond to enquiries and improve our services.
• Consent: Where you have given us explicit consent (e.g., opting in to marketing communications).
• Contract: Where processing is necessary to provide services you've engaged us for.

4. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by applicable law. If you request deletion of your data, we will honour that request unless we have a legal obligation to retain it. Contact us at [email protected] to request data deletion.

5. Cookies

Our Site uses cookies — small text files stored in your browser — to enhance your experience and collect analytics data. Specifically, we use:

• Essential cookies: Required for the site to function properly.
• Analytics cookies: Used via Google Analytics to understand site usage. These are anonymized.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Third-Party Services

Our Site may use third-party services including Google Analytics, Google Fonts, and form processing services. These third parties have their own privacy policies, and we encourage you to review them. We only share information necessary for these services to function.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete data
• Right to request deletion of your data
• Right to object to or restrict certain processing
• Right to data portability
• Right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: [email protected]
• Website: seowiser.net